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If you experience any damage to your package that is considered to be covered by our warranty, please contact the authorized retailer where you bought them, or our customer service if you ordered on Foci Lifestyle website. Don´t forget to include the following info when contacting us:

  • Order number. ( a gift? Please contact the person who purchased it for you to receive the proof of purchase) 
  • Picture of the package and the damage. 
  • First name and last name 
  • Street address 
  • Postal code 
  • City and Country 
  • Phone number  
  • Email 

Foci - Intelligent Energizer

  • Secure online payment



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